Frequently Asked Questions
*Please read before scheduling*
List of FAQ
- How do I schedule a mediumship reading with you?
- Will the mediumship reading be taped/recorded?
- What is the cancellation policy?
- What can I do to prepare for my mediumship reading?
- Do I call you for my phone reading?
- I am new to Zoom. How do I have a reading with you via Zoom?
- What happens during a Mediumship Reading?
- Can you help with murder cases and/or missing persons?
- Suggestions for Receiving a Reading?
- How soon can I schedule another reading? What is your Waiting Policy?
- How do I purchase a Reading Gift for someone else?
- Have more questions? You may find the answers here.
SCROLL DOWN for Detailed Answers
Fully booked until September --- June, July, & August are cancellation list only
Fully booked until September --- June, July, & August are cancellation list only
Fully booked until September --- June, July, & August are cancellation list only
Fully booked until September --- June, July, & August are cancellation list only
Fully booked until September --- June, July, & August are cancellation list only
Fully booked until September --- June, July, & August are cancellation list only
Reading FAQ
How do I schedule a mediumship reading with you?
I do not have a website scheduling system. To book an appointment, FIRST decide how long of a session and what type of reading you would like. THEN, submit YOUR Scheduling Request via this FORM here. Rates and payment options for Mediumship Readings are listed on the Booking a Mediumship Reading page.
Note: Please do not provide me with any details before your session regarding the spirit or information you wish to contact/connect with. I prefer to be a clean slate for your reading.
Will the mediumship reading be recorded?
Yes, with your reading you may receive a digital recording of your session. After the session, the audio sound file may be emailed to you. This is complementary as you are purchasing time with me. Recording is not guaranteed, therefore if there are technical problems in recording or email delivery there will be no replacement. You are also welcome to audio record the session or take notes. Recordings may not be posted, broadcast or published without Willa White's permission. Video recordings are not permitted.
What is the cancellation/rescheduling policy?
If you find that you need to reschedule/cancel, you must give at least 24 hours notice. After the 24 hour deadline, the time you booked is yours and you are responsible for paying for the time slot(s). There are no refunds for missed appointments or those cancelled within 24 hours of the appointment time. If you miss an appointment without the 24 hour advance notice, you will need to pay again to reschedule.
If you have PREPAID for your session, it is highly recommended you Reschedule rather than Cancel. PayPal and credit card transaction fees are non-refundable as soon as the original transaction is processed.
Preparing for a Reading
What can I do to prepare for my mediumship reading?
Number one: relax. Make sure you are alone in a distraction-free zone during the reading. You will need to focus on the info coming through.
Some clients take a walk or meditate before their reading, many do not. Some clients prepare a list of questions they would like to ask their spirit loved ones, but these are not required in order to have a good reading.
Do I call you for my phone reading?
Yes, at the time of your phone reading appointment, you will call me and your session will begin. Contact number will be provided upon final confirmation of your appointment. You may call from your land phone line or your cellphone. Ideally, use the phone that will provide the best connection (without static and dropping calls).
Phone readings are just as effective as in-person readings. A mediumship reading is not dependent on your physical presence in the room with me because the focus is on contact with those in Spirit. Remember this is NOT a psychic reading - this is communication with your loved ones in Spirit. Many clients choose to schedule phone readings. It's a combination of personal preference, schedule, distance, and weather factors.
I am new to Zoom. How do I have a Zoom Reading with you?
Zoom is a video conferencing site that allows us to see each other via computer/device during a Mediumship Reading. You need to have a strong internet connection and a computer/device with a good video camera and audio in order to optimize the experience.
Listen, I know that technology can be daunting (many times I don't understand it myself!), so that is why I have the Zoom process detailed here for you: https://willawhite.com/zoom-session-process
BEFORE scheduling, please read this fully and make sure you have a Zoom account set up (they have a FREE option) and try it out in advance of our session to make sure your video/audio work well. You are responsible for your side of the technology. Remember we can always do a Phone Reading instead!
Zoom sessions don't seem to do well in the car, so please do not try it (9 times out of 10 we have to switch to a Phone reading because of it). Zoom should be done at home in a private space with a stable internet connection.
What happens during a Mediumship Reading?
During the session, I link with the Spirit loved one(s) who present themselves and their messages for you. As a medium, I focus on bringing the essence of a spirit loved one through (ie. physical characteristics, personality traits, messages).
Sometimes the confirmation of identity happens immediately - there is something the spirit does or says that lets you know without a doubt that this is your Aunt Margaret or your father. Sometimes the clues are subtle, and the spirit's identity remains uncertain until you have time to think about the messages.
You will be given an opportunity to ask questions during our session time. Clients often happily report that the spirit(s) and info they wanted to link with came through "right off the bat".
Can you help with murder cases and/or missing persons?
If you are seeking help with a murder case and/or a missing person, you will need to reach out to another practitioner who specializes in locating information/people in this way. Prayers to all!
Suggestions for Receiving a Reading
- Allow the medium (me) to proceed in my own way.
- Evidence comes in many ways: descriptions, relationships, names, specific info, etc.
- Enjoy the opportunity. Your positive attitude helps to strengthen the connection. Skepticism, arguing, or wanting things done your way only leads to failure.
- Keep in mind that some information is for later. Welcome the spirit and info even if you are unable to recognize immediately. Later, you may recall the name, symbol, or situation.
- The value of a mediumship reading is not measured by prophecy. Passing to the other side doesn't make a spirit all-knowing. Prediction by your Spirit loved ones is possible, but you have free will to make changes. "Guidance" is the key word.
- Before the reading, ask your spirit loved ones to attend the session with you. Gentle requests work best; we cannot command or demand their presence. Contact with a certain spirit or information cannot be guaranteed. Let your expectations go and be open.
- Do not try to prolong a reading. The medium realizes when the force/connection is gone.
- The message is subject to your own interpretation. Information provided does not constitute legal, psychological, medical, business, or financial advice. Choices and/or actions based on the content of your reading are your responsibility.
Expect truth, have patience, be fair, expect good, be willing to verify, and relax.
More FAQs
How soon can I schedule another reading? What is your Waiting Policy?
It is my policy that my clients wait at least six months before scheduling another mediumship reading. However, you may schedule teaching consultations more frequently.
How long of a session do you suggest I schedule?
I offer various time lengths of sessions because different clients have different needs. Each reading and connection between a client and a spirit loved one is unique. Some clients find the 30 minute session works well for them. Other clients have many questions for a Spirit loved one or are desiring contact with a number of loved ones in Spirit. If you feel that you will need more time, you may choose to schedule a 45 minute or 60 minute session. Family sessions must be either 45 or 60 min session.
Can we book a family session? share a reading with another person?
Yes, you can share a longer session (45 or 60 min) with an IMMEDIATE family member. However, most of my clients choose to have a private one-on-one session, so they can enjoy a private conversation with their loved ones in Spirit. The 30 min option is available for one person sessions only.
- For an In-person family session (not available at this time): I allow up to three people who are immediate family in the room together (the room is small & cozy!).
- For a PHONE family session: I allow two immediate family members to share a session together AND I must be able to hear both of you clearly.
- For a ZOOM family session: I allow two to four immediate family members to share a session together AND I must be able to hear/see all of you clearly.
When scheduling, you MUST indicate how many family members will be attending. Most clients choose to have a private one-on-one session, so I usually have only one client chair in the room.
Please be aware that another person cannot just "sit in" on your mediumship reading - if they are present in the room then it is their reading also. With family sessions, the time is not spread equally between participants - in fact, your loved ones in Spirit may focus more on one of you than the other.
Regarding children attending, see the Reading FAQ answer that is below this one.
What about readings for children/teenagers?
Under 18 must have parent permission. Because the focus of a session is on spirit contact, I tend to discourage Mediumship Readings for young children, unless they really know their spirit loved ones who have passed very well and are mature enough to engage in a lengthy conversation with their folks in Spirit. If younger clients don't know their spirit people, I encourage them to wait until a Mediumship reading makes sense for them. If the child is having spirit experiences AND the parent/guardian feels their child would benefit from talking with me, a Teaching Consultation is a better choice.
How do I purchase a Reading Gift for someone else?
Many clients enjoy gifting their friends and family with Readings. When you purchase a Reading for a special someone, you can either purchase the session and have them contact Willa to book their own appointment (preferred method of most people) or you can book the session for them. And to make it really easy, you can purchase an E-GIFT CARD, this way you can select the best E-GIFT CARD design and automatically email the e-Gift Card voucher to your Recipient.